Returns & Exchanges
At MSM Fight Shop, we want to ensure you have the right gear for your training; if you are not 100% satisfied, you can return or exchange your unused items within 30 days of purchase. Please ensure all products remain in their original packaging with tags attached to qualify for a full refund.
Initiate Your Request
Contact our support team or visit our online portal with your order number and email address to start your return or exchange process.
Prepare the Package
Securely pack your items in their original condition and include a copy of your packing slip or order confirmation inside the box.
Ship the Gear
Affix the provided shipping label or use your preferred carrier to send the package back to our Miami headquarters for processing.
Receive Refund or Exchange
Once our team inspects the gear, we will issue a refund to your original payment method or ship out your requested exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing